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Below are recent testimonials we have received from service users and their families.

Testimonials 2013/2014

To All at I.H.S


Myself and my family would like to thank you for your professional, caring services that you provided for my mum while she was poorly. Nothing was too much trouble for all the carers who came to my mums home, from looking after my mums needs to reassuring all the family and my mum.


IHS is a fantastic company I couldn’t be more happy with the care that was provided. Well done to all the team.


HB January 2015

It felt quite a responsibility finding a good care company to look after my Mum. However after meeting both Helen and Julie, I felt quite confident they were going to do a good job.


My Mum has regular carers who are all lovely and caring and who also managed to turn out in the horrible snow we have just experienced. Her main carer Debbie is always cheerful and always prepared to go over and above the call of duty. I am happy to recommend I.H.S.


AH February 2015

I am very pleased with all that Helen, Julie and the team provide in the way of care for my mother who is nearly  93yrs old.

The carers are all lovely and go out of their way to be friendly  and helpful. When there have been minor problems I have found communications are good and things are soon put right. 

I happily recommend IHS to anyone looking for care and support in the home for themselves or a loved one.
Christine


Christine June 2015

I am using IHS services to help with my Mum who is 84 and has Alzheimer's. They provide a daily service for Mum and also take her on regular visits to her husband who is in a local care home.

Quite frankly, so far, I can’t speak highly enough of IHS. We were impressed right from the first meeting with Helen & Julie who run the company; the meeting was professional, friendly and thorough - we felt they had really taken time to understand Mum’s needs and situation. The daily care from the small team of carers allocated to Mum has only served to reinforce our initial positive impressions.

We really like the fact that it’s the same few carers each week as they’ve got to know Mum and her ways. The carers are thoughtful, patient, kind and extremely helpful. They are completely reliable and the notes and records of their visits are excellent – we always know what Mum’s been up to! and we have complete peace of mind that she has eaten, had her medicines and a chat and some company each day. They are also very thoughtful to Dad in the care home and he looks forward to seeing them when Mum visits him.

The IHS approach is extremely flexible too – Mum’s health can vary and sometimes her needs change at short notice and IHS has responded in a very helpful and considerate way.

Overall I can highly recommend them to anyone looking for care assistance in the home.  

B.H.  July 2015

We wanted to organise a holiday but were unhappy about leaving my Mum, who is 86 and living independently, on her own for any length of time which was a worry to us.

IHS was recommended to us and we contacted them for a chat. Julie came out to see us and as a result we organised an hours call each day whilst we were away for peace of mind more than anything.

Julie asked us our preference about the care call and actually limited the calls to 2 or 3 individuals so that there was some continuity which elderly people sometimes need. The team were great and we wouldn't hesitate to use them again and we have recommended their service to a friend. Thank you IHS.

CW - July 2015.

My Mum (83yrs) she has anxiety and depression

About a year ago we found out she also has dementia.  My Dad cares for her 24 hrs and I am  her personnel assistant.  It was very difficult leaving her when I had a holiday because my Dad now 87 yrs old needed help This is when I started looking for care and found  IHS  Julie came and visited us.   We instantly thought what a lovely kind person she was and the care she was offering was good.


We then began having them every time I went away or when we need them  That’s over 2yrs ago now.  We are very pleased with the  care and attention she receives, I don’t see the lady carers but my Dad says they are all lovely and nothing is too much trouble for them. Thanks to IHS I can rest and have a good holiday knowing Mums in good safe caring hands

Thank you Julie ,Helen and your Ladies for being there for us.


Sue January 2015